Oct 03, 2007, 12:18 AM // 00:18
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#1
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Krytan Explorer
Join Date: Jun 2006
Location: Heroes Ascent
Profession: Mo/
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Having a horrible time running the game/maintaining internet connection
Hey, I've recently been having a horrible time maintaining internet connectivity and decent speed.
The issue started several months ago, but back then it was mediocre issues...
now its absolutely horrible, and my ping is often in the 1,000+ however, just yesterday it was 57,000+
So today I ran a virus scan (yes, lol at me all you want for neglecting it)
and it came up with this during the proccess:
http://s4.photobucket.com/albums/y13...=virusscan.jpg
there were about 50ish files that "were not scanned" because "The File is Encrypted"
that confused me
when it was completely done, 132,881 files were scanned and 3 trojans were detected.
Now I'm sitting at my computer confused and not sure what to do and if this has -anything- to do with my GuildWars issues.
And.... my internet connection is 'excellent' therefore that is not an issue.
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Oct 03, 2007, 01:14 AM // 01:14
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#2
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Krytan Explorer
Join Date: Mar 2007
Profession: R/
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The crappy connection might be just your ISP screwing up, but the trojan thing could be pretty serious. Did you google the trojans' names? Sometimes you can find clues as to how dangerous they are. Also, it could be a good idea to run another scan with some other antivirus software, too. You never know what else you'll find.
Oh, and is that a wireless LAN connection I see in the screenshot? Try a wired connection and see if that helps with the connection problems. WLAN can be a bit unreliable with some combinations of hardware.
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Oct 03, 2007, 01:27 AM // 01:27
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#3
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Krytan Explorer
Join Date: Jun 2006
Location: Heroes Ascent
Profession: Mo/
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Quote:
Originally Posted by lordpwn
The crappy connection might be just your ISP screwing up, but the trojan thing could be pretty serious. Did you google the trojans' names? Sometimes you can find clues as to how dangerous they are. Also, it could be a good idea to run another scan with some other antivirus software, too. You never know what else you'll find.
Oh, and is that a wireless LAN connection I see in the screenshot? Try a wired connection and see if that helps with the connection problems. WLAN can be a bit unreliable with some combinations of hardware.
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tyvm for the repsonse
I'll try hooking up, but I don't think they have any direct connections on campus >.<
I looked up the trojans, they're not pretty and I ran -another- virus scan program which detected tons more trojans and several key-loggers which made me go "uhhh... KEYLOGGERS WTF?!"
So I clicked 'start removal' and its like "to remove you must buy our product "
so I'm just going to completely wipe my hard-drive and re-install what I need 0_o... because the Anti-Virus software on my computer is un-able to delete the said trojans.
If all else fails, wipe it clean
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Oct 03, 2007, 01:31 AM // 01:31
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#4
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Krytan Explorer
Join Date: Mar 2007
Profession: R/
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Quote:
Originally Posted by Seraphic Divinity
If all else fails, wipe it clean
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Might be a good idea if you can't find a 100% reliable way to purge the shit from your OS. You can't really trust a rooted operating system with your private data.
Or that Guild Wars login. You know.
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Oct 06, 2007, 03:39 AM // 03:39
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#5
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Ascalonian Squire
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Quote:
Originally Posted by Seraphic Divinity
tyvm for the repsonse
I'll try hooking up, but I don't think they have any direct connections on campus >.<
I looked up the trojans, they're not pretty and I ran -another- virus scan program which detected tons more trojans and several key-loggers which made me go "uhhh... KEYLOGGERS WTF?!"
So I clicked 'start removal' and its like "to remove you must buy our product "
so I'm just going to completely wipe my hard-drive and re-install what I need 0_o... because the Anti-Virus software on my computer is un-able to delete the said trojans.
If all else fails, wipe it clean
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since you said you got keyloggers go some where with a computer that wont have keyloggers,change your email's password, and then go to guild wars a request a new password BUT DO NOT GO CHECK YOUR EMAIL,then reformat your computer,THEN you can check your email
and a good free virus scanner is AVG free edition
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